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We are committed to and maintain the following Privacy Values and Practices
We are committed to and maintain the following Privacy Values
and Practices regarding the information we collect, maintain, disclose,
and
disseminate about consumers.
CoreLogic SafeRent Privacy Values
Fairness
CoreLogic SafeRent constantly considers consumers' expectations about their
privacy in our business practices. Using the
Fair Credit Reporting Act (FCRA)
as our guide, we constantly strive to maintain a balance between serving
our clients, maintaining privacy, and ensuring accuracy of information.
Public Record
CoreLogic SafeRent believes that an open public record
is of significant value to society, enhances consumer choice,
and ultimately creates consumer
opportunity. We support an open public record and recognize
its importance to the economy,
to society, and to the safety of the general public.
Use
We believe that we should behave responsibly when we use
information about a consumer.
CoreLogic SafeRent's process
of collecting, disseminating and
disclosing information is designed to comply with all applicable
federal, state, and local statutory requirements, governing
the use of consumer data, including
those found in the
FCRA.
Furthermore, any consumer information that is distributed
to our clients is done with a commitment, under the terms
and conditions of the
CoreLogic SafeRent
Screening Service Agreement, that each client will handle
all consumer information provided to them in an appropriate,
secure, and confidential manner.
Accuracy
CoreLogic SafeRent takes reasonable steps to help ensure
the accuracy of the data we collect, use and disseminate.
Where possible, we take reasonable steps to investigate
claims of inaccurate or incomplete data we collect, use,
and disseminate, and if appropriate, correct inaccurate
information that we maintain using the
FCRA
as our guide. In cases where we receive inquiries about information
we do not maintain and manage,
we take reasonable steps to refer the consumer to
the source of the data which they believe to be erroneous.
Education
CoreLogic SafeRent endeavors to educate employees, clients, and others in the
multifamily housing industry about the importance of consumer privacy. It is our
goal to ensure consumers are informed as to how CoreLogic SafeRent, and our
clients, use the consumer information we maintain, manage and disseminate. We
also encourage all parties, with whom we conduct business, to collect and use
information in a responsible manner. We are open with consumers about the
various types of information we maintain and will also discuss with a consumer
the source of that information.
Confidentiality and Security
We strive to ensure utilization of appropriate facilities
and systems to protect against unauthorized access to or corruption
of the data we collect, maintain
and disseminate. We use various identity verification methods
to determine the accurate identity of a consumer making a request.
We employ security
procedures for handling consumer information as well as maintaining
physical security and limiting access to our facilities in
order to safeguard information we collect, maintain, and disseminate.
CoreLogic SafeRent Privacy Practices
Applicability
CoreLogic SafeRent is committed to safeguarding consumer
information. As a consumer using this site you may provide CoreLogic
SafeRent with certain contact
information such as, your name, phone number(s), address,
or email address. We understand that you may be concerned about the information
you provide and
have a right to know how we utilize this information. We
generally use consumer inquiry information for the purpose of expediting
our response to your request.
Types of Information
The types
of information we may collect include, but are not limited
to:
- Information we receive from you either verbally or in writing
- Information you disclose on a form
- Any communication in writing, by telephone or by e-mail
- Any previous consumer dispute or request you may have initiated
- Information we receive from a consumer reporting agency
- Information we receive from public records
- Information provided by a law enforcement agency or government entity
- Information provided by a previous landlord or property manager
Use of Information
Our
Consumer Relations Department
may request information from you in an effort to resolve
your question or concern with information maintained in
your
consumer file
and only does so for legitimate business purposes. We do
not release your information to any party other than to
a client making an inquiry with your approval as permitted
by laws set forth under the
Fair Credit Reporting
Act (FCRA).
We may use any information received from a consumer
to update the accuracy of the information we maintain. CoreLogic SafeRent holds its clients to standards
established by the
FCRA
and other applicable laws. We reinforce our standards through
screening agreements we have in place with our clients that
state our products
and services are only intended for permissible purposes established
under the
FCRA.
If we believe that a client is using CoreLogic SafeRent's
information in a manner that does not comply with applicable
laws or agreements we will pursue
corrective action. We periodically review the use of
information by our clients to ensure appropriateness of use
of information we provide.
Security
We constantly strive to ensure appropriate utilization of
facilities, systems and procedures to protect against unauthorized
access to or corruption of the data we collect,
maintain and disseminate. We restrict access to nonpublic
personal information about consumers to only authorized personnel
and/or clients which have
permissible purpose to access such information. We use reasonable,
necessary identity verification protocols to properly identify
a consumer making a request.
We employ security procedures for handling consumer information
as well as maintaining physical security of our facilities
in order to safeguard information we collect, maintain, and
disseminate. As stated we use various means to verfiy the identity
of an individual making a request or inquiry. Consumer Relations
uses the information
you provide
to us, in conjunction with the information we have collected,
for the purpose of resolving your consumer relations issue
or concern. We may also use the
information you provide to update the accuracy of information
we maintain.
Special Message for Connecticut Residents Regarding the Confidentiality of Social Security Numbers.
Connecticut's legislature passed Public Act 08-167 requiring that consumer reporting agencies, like CoreLogic SafeRent, Inc., display to Connecticut residents how CoreLogic SafeRent, Inc. protects the confidentiality of social security numbers; prohibits the unlawful disclosure of social security numbers; and, limits access to social security numbers. CoreLogic SafeRent, Inc. takes the same protective measures described above with regard to other nonpublic personal information when handling a social security number and, generally, also does the following in addition: CoreLogic SafeRent, Inc. does not release the full social security number in reports produced from its own databases, even when a consumer has requested a copy of his/her own report. A description of our basic security for nonpublic personal information is described above and applies to the social security number.
Questions about CoreLogic SafeRent Privacy Values and Practices
What information is collected and tracked from the
use of this website/webpage?
We may use information provided by a consumer for the purpose
of expediting our response to your request and updating the
accuracy of information in your
consumer file. Once we confirm a consumer's
identity, we may then incorporate correspondence, forms,
and requests with the consumer's dispute/reinvestigation file.
The majority of information used or
tracked originating from this consumer website is information
you provide to us. Consumer information we provide to our clients
is primarily obtained from housing and criminal public court records as
well as the
major national credit bureaus
such as:
Experian,
TransUnion
and Equifax.
Our objective is to provide our clients with timely accurate consumer information
so that they may make an informed business decision based
on
their own criteria.
Do we share information with third parties?
Our process of collecting and disclosing information is designed
to comply with applicable federal, state, and local statutory requirements,
governing the use of consumer data, including those found in the
FCRA.
Any personal information can be used by
our Consumer Relations Department when addressing or reinvestigating
a consumer-initiated issue or concern. There are several scenarios in which
we may provide information in your consumer file to a third party:
- Upon your authorization, we supply our clients (potential employers
or property managers/agents) with a consumer report.
Information about consumers is distributed to our clients with a
commitment from each client that the information will be handled in a
secure and confidential manner. We may provide information about
consumers to business entities such as:
- Rental Housing Providers to which a consumer has authorized
permission to request a report.
- Potential employers with whom a consumer has granted permission
to conduct a background check.
- State and federal government entities as permitted by applicable laws.
- Third parties may be authorized to receive information when handling
a consumer request or dispute when a consumer signs the Third Party Disclosure portion of the
Consumer Disclosure Request Form.
- For permissible purpose under the FCRA and other applicable laws,
we may provide information in your
consumer
file
to our clients and/or law enforcement and government
agencies.
We do not use consumer information without prior authorization for marketing purposes
nor do we sell the information to organizations or agencies to use the information
for marketing or solicitation.
How can I review my CoreLogic SafeRent consumer file or dispute information CoreLogic SafeRent maintains or provides?
As a consumer, you have the right to obtain a copy of your
consumer file
maintained by CoreLogic SafeRent. You may initiate
a request to obtain a copy of such information by contacting
the
CoreLogic SafeRent
Consumer Relations Department.
If you believe any information in your
consumer file
is inaccurate, incomplete or has been obtained without permissible
purpose, you have the right to dispute the information under
the guidelines set forth by the
FCRA and/or other
applicable laws. We are open with consumers about the
types of information we maintain and will also discuss
the source of information upon receiving the proper identity
verification documents. CoreLogic SafeRent is always
mindful of the urgency that accompanies a consumer initiated request.
In handling such requests we maintain standards of professionalism
and expediency ensuring timelines in line with those
outlined by the
FCRA.
How can I contact CoreLogic SafeRent's Consumer Relations Department?
| 24-hour Automated Consumer Line: |
1-888-333-2413 |
| Email: |
consumerrelations@registrynet.com |
Mail: |
CoreLogic SafeRent
c/o: Consumer Relations Department
7300 Westmore Rd.
Suite 3
Rockville, MD 20850-5223 |
Where else can I find consumer information?
Federal Trade Commission - www.ftc.gov
Direct Marketing Association - www.the-dma.org
Consumer Data Industry Association - www.cdiaonline.org
Coalition for Sensible Public Records Access - www.cspra.org
Experian - www.experian.com/consumer/credit_education.html
Equifax - https://www.econsumer.equifax.com
TransUnion - www.transunion.com/corporate/personal/personal.page
California Office of Privacy Protection - www.privacy.ca.gov
CoreLogic SafeRent POLICY CHANGES TO PRIVACY VALUES AND PRACTICES
CORELOGIC SAFERENT RESERVES THE RIGHT TO CHANGE THIS
PRIVACY POLICY AT ANY TIME. THEREFORE, WE ENCOURAGE YOU TO
REVIEW THIS PRIVACY POLICY FROM TIME TO TIME TO REVIEW ANY
CHANGES. CORELOGIC SAFERENT ADHERES TO THE FAIR CREDIT
REPORTING ACT 15 U.S.C. 1681U (SECTIONS 601 TO 625 OF THE FCRA).
CORELOGIC SAFERENT WILL USE AND DISCLOSE ANY PERSONALLY
IDENTIFIABLE INFORMATION THAT A MEMBER OR AFFILIATE FURNISHES
TO IT ABOUT CONSUMERS ONLY AS PERMITTED BY THE FCRA AND, WHERE
APPLICABLE THE GRAMM-LEACH-BLILEY ACT. 15 U.S.C. §
6801 ET SEQ.THIS SITE IS REVIEWED PERIODICALLY AND IS PROMPTLY
UPDATED WHEN CHANGES TO FEDERAL OR STATE LAWS IMPACT CORELOGIC SAFERENT PRIVACY VALUES AND/OR PRACTICES. PLEASE
CONTACT THE VICE PRESIDENT OF LEGAL AFFAIRS
SHOULD
YOU HAVE ANY QUESTIONS REGARDING CORELOGIC SAFERENT'S
APPROACH TO OUR PRIVACY VALUES OR PRACTICES AND/OR ANY
CONTENT ON OUR CONSUMER RELATIONS WEBSITE. THE EFFECTIVE
DATE OF THE PRIVACY VALUES AND PRACTICES POLICY IS: AUGUST
4, 2005.
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